We aim to provide a quality service to our patients.
We welcome comments and suggestions in order that we can make improvements, please contact The Practice Manager who will be pleased to hear from you verbally or in writing.
If you have cause to make a complaint we will investigate and aim to respond within 14 days. If you feel you cannot speak with us directly you may seek help from NHS England.
You can complain or give feedback to NHS England:
By post to: NHS England, PO Box 16738, Redditch, B97 9PT
By Email to: england.contactus@nhs.net - if you are making a complaint please state:
' For the Attention of the Complaints Team'
By Telephone: 0300 311 22 33. Opening hours are 8am - 6pm Monday - Friday, except Wednesdays when they open later at 9.30am.
NHS Ratings and Reviews
https://www.nhs.uk/services/gp-surgery/clive-medical-practice/M82017/ratings-and-reviews