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Surgery Workload - Behind the Scenes

Following a recent post on Social Media it was brought to our attention that it would be useful to see some statistics of how the surgery is performing as not everyone is aware of the work that takes place along side seeing patients. 

Below is a table comparing a few statistics from Pre Covid and today, The data is during January - March 2019 and Jan - March 2024. This does not include administrative jobs that are created from the Phone calls or face to face dealings at Reception or Dispensary or letters received via Royal Mail and Hospital transport ( Not all post is digital)

Jan - March 2019Jan - March 2024
DOCMAN - Digital Hospital Letters11522289
Laboratory Reports (Bloods etc)10751470
Medical Reports10130
Medication Scripts/Orders22826071
Hospital Referrals403438
Available Appointments 65927317
Booked Appointments63285774
Did Not Attend Appointments192161

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